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Community Articles: What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now and spark the next big discussion!
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Re: Work Calendar for Business Days in Support Managment
Thank you for sharing this in the community, @"CDuf" Adding a detailed information to the enhancement request would really be a great help to our Product Management team. Regards, Michelle …2 -
Re: Placeholder time entries
Thanks for coming back,@"New_44789"! Let me endorse this to our Guru who specializes in this area. We will get back to you once we have an update. By the way, may we ask for your nickname s…1 -
Re: Unable to select DEFAULT CASE FROM TO INTERNAL ONLY on Support Preferences
Glad to see you back, @"Shelli"! I would like to confirm if you have done the following. * Are you logged in as the Administrator? * Have you tried disabling the Default Case Form to Send t…2 -
Re: Customise Sales Activity by Sales Rep Summary Report to show Sales Team members activities only
Good day, @"bobonorov"! The Report Filter for Sales Activity by Sales Rep Summary Report to show Mine and My Team is logged under Enhancement # 87709. For now, the only way we can filter th…1 -
Re: how to find decommisioned user role/access
Hi @"Jyothi B", You can manually check the history by going to the Employee record > Access tab > History subtab. Or you can create an Employee Saved Search. * Criteria is optional * …1
